Discount Dental Plan FAQs

• What’s the difference between a discount dental plan and insurance?
  • Discount Dental Plan -
  • See Network Dentist Only
  • No limits on use each year (use as much as you like)
  • No forms to complete
  • No age limits
  • Everyone is accepted
  • No waiting on any services after activation
  • Orthodontics (braces) for children and adults
  • Traditional Insurance Plan -
  • Select Any Dentist
  • Deductibles to be met
  • Calendar year maximum
  • Benefit waiting periods may apply
  • Higher monthly cost
  • Age restrictions (children to age 19)

• What are the advantages of being a member?
  • Low membership fees
  • No waiting
  • No forms to complete
  • No age limits
  • Everyone is accepted
  • No limits on use (use as much as you like)
  • No waiting on any services after becoming a member
  • Orthodontics (braces) for children and adults

• Where can I find a list of dentists who accept your plan?

  The most updated list of providers who accept our plans can be found on our dental providers page.

• Can I change providers? / How do I change providers?

  If you are a member of the Blue Expert + and Blue Expert plans you do not need to change providers and may see any provider in the plan specific network. If you are a member of the Colorado Alpha Dental Plan, you can change providers at will. Please submit a change request via the member request form or call us at 800-807-0706 to change your provider.

• How often can I change providers?

  We prefer that you change providers no more than once a month. New provider selections are effective on the 1st of the month. Members of nationwide plans can see any participating network provider.

• Do I have to provide notification when I change providers? Why?

  Yes, but only if you are a member of the Colorado Alpha Dental Plan. Please submit a provider change request via the member request form or call us when changing providers as we need to update your account with the new provider Colorado Plan ADP #, which assures your eligibility to see your chosen provider.

• Why do I have to select a provider?
  • For the Colorado Alpha Dental Plan - A
    You need to select a Primary Care Provider as your General Dentist as this plan acts like a medical HMO and requires referrals **Note:  This plan provides greater discounts and less out of pocket expense at time of service.
  • For the Blue Expert + and Blue Expert Plans
    You do not need to select a provider with these plans and you can see any dentist in the nationwide network. **Note:  This plan provides less of a discount and more out of pocket expense at time of service.

• Do I have to commit to the plan for a certain amount of time?

  Yes, our plans require a 12 month / 1 year obligation.
  **Note:  Less than one year membership may result in being billed from the Provider/Dentist for 100% of the fees for services rendered. Members may cancel within first 30-days and receive full refund minus one-time nonrefundable processing fee.

• When and how can I cancel my plan?

  You may cancel within first 30-days and receive full refund minus one-time nonrefundable processing fee. After 30 days, you may cancel your plan after fulfilling the 1 year obligation, but a 30 day advance written request to cancel your plan is required and should be submitted via the member request form. 

• Where can I see the Procedures and Savings?
  • Visit the "Dental Savings and Procedures" page then select your plan and/or enter your zip code for more specifics.
  • Alternately, on our home page: https://www.bluexpertdental.com enter your zip code and click on “See Plan Details”

• How do I get an ID card / replacement ID card?

  Please submit a request via the member request form or contact Beta Health Association, Inc. at 800-807-0706.

• How do I submit requests to use new payment information or make status changes?
  • For Status Changes:
    Please submit a request via the member request form or call 800-807-0706.
  • For Payment Changes:
    Please call 800-807-0706.

• Can I update my payment information online?

  We currently don't offer an online payment update option but plan to in the future.

• What are Discount Dental Plans?

  A. Our Discount Dental Plans provide members access to discounts at participating providers. Our plans offer discounts on professional dental care at rates considerably less than you would pay with dental insurance.

• What is the cost of the individual Dental Plans?

  A. The cost of the Individual Discount Dental Plans varies depending on the your location and the plans available. The cost starts at less than $15 monthly for individual members and we offer affordable options for family members. Our low cost plans can pay for themselves with just a few visits to the dentist. More information can be found on the Discount Dental Plan page.

• Can I use my Dentist?

  A. If your dentist is in one of our dental provider networks you can use our plans with your dentist. If your dentist is not participating in the our Discount Dental Plan , please call or contact us to see how they can sign up.

• Can we use any Dentist?

  A. No. As an Discount Dental Plan member you must choose a dentist on the find a dentist provider page.

• Are the Discount Dental Plans available for groups or is it just available to individuals?

  A. Yes, we offer the Discount Dental Plans to groups. For more information, please contact us or call us at 800-807-0706.
  

• Can you send me an info packet?

  A. We would be happy to send you more information. Please fill out our contact form or call us and we will send you additional information.

• Is everyone accepted and are there restrictions?

  A. Yes, everyone is accepted in our Discount Dental Plans and there are no limits on use, no age limits, and no restrictions.

• Can I pay month to month or do you offer only yearly membership?

  A. You must stay in the plan for one year, but you can pay monthly, quarterly or annually by credit card or eCheck.

• Where can I find information about local dentists?

  A. Please visit our find a dentist page for the dental providers available with our Discount Dental Plans. Local dentist are available in most areas. You may call the dentist to get more information as well.

• How do I sign up?

  A. You may sign up securely online or call us for more options 800-807-0706.

• Where do I receive treatment?

  A. Our dental providers are conveniently located throughout your community. You must receive services from a participating dentist in the list of plan participating dental providers to be eligible for discounted fees. You may change dentists any time by contacting us.

• What is the maximum age family members can be included in the discount plan?

  A. Your children are eligible under the family plan up to the age of 19 or full time students up to 23 years of age.

• Can view the savings and fees online?

  A. Yes. Go to "Dental Savings and Procedures" page for more information on the significant savings with our Discount Dental Plans.