Welcome to the our Member Services page. This page provides resources and options for current members. If you are not a current member and would like information about our plans please Contact Us, your HR department, or your agent/broker.
If you are a member of the Blue Expert + or Blue Expert dental plans you may see any participating provider in the plan specific network.
If you are a member of the Colorado Alpha Dental Plan, you can change your General Dentist by submitting a request to customer service. Please submit a change request via the member request form or call us at 800-807-0706 to change your provider.
Yes, but only if you are a member of the Colorado Alpha Dental Plan. Please submit a provider change request via the member request form or call us when changing providers as we need to update your account with the new provider Colorado Plan ADP #, which assures your eligibility to see your chosen provider.
For the Colorado Alpha Dental Plan
You need to select a General Dentist provider in the Colorado Alpha Dental Plan network (one that has an ADP number on our list of providers) because this plan acts like a medical HMO. **Note: This plan provides greater discounts and less out of pocket expense at time of service than the Careington plans.
For the Blue Expert + and Blue Expert Plans
You do not need to select a provider with these plans and you can see any participating dentist in the nationwide network. **Note: This plan provides less of a discount and more out of pocket expense at time of service than the Alpha Dental Plan.
Yes, our plans require a 12 month / 1 year obligation.
**Note: Less than one year membership may result in being billed from the provider/dentist for 100% of the fees for services rendered. Members may cancel within the first 30-days and receive a full refund minus any one-time, nonrefundable processing fee.
You may cancel within the first 30-days and receive full refund minus any one-time nonrefundable processing fee. After the first 30 days, you may cancel your plan after fulfilling the 1 year obligation, but a 30 day advance written request to cancel your plan is required and should be submitted via the member request form.